Well there’s been a lot happening in Camp FlexiScale since Tony’s last post.
The developers have worked hard to bring more choice in OS image and we now have the following:
Windows Server (32 and 64-bit)
CentOS 5 (32 and 64-bit)
Debian (32 and 64-bit)
Ubuntu 6.06LTS (8.04LTS to follow soon)
Most of these images have been available because you guys have asked for them. We’ve always been and always plan to be customer led when it comes to development. We feel it’s important that you guys have your say which is one of the reasons that Jonathan has created the “wish list” thread on the FlexiScale forum. Of course, we won’t be able to cater for every request but where there’s clear demand we’ll certainly do our best to give you guys what you want so by all means go on and have your say.
FlexiScale is now growing at the phenomenal rate of 1% a DAY!
So how come that we’re getting this growth yet my phone’s gone quiet?
Online signups!
Since the online signups went live around 90% of people are signing up themselves online. This is great as it really shows how easy and intuitive the whole process is from signing up to provisioning and utilising your servers. Exciting times!
Please remember though that there are still some real live human beings at XCalibre that are happy to talk to you and help you with anything you need or any questions that you’d like answered. Besides, you’ve usually got some really interesting projects on that we miss hearing about.
We still want to make sure that our new online signups are getting on ok so what we’ll be doing is calling you. You don’t need to panic and hide from your phone, all we’ll be after is a friendly chat to make sure that you’re getting on alright and have everything that you need. So we hope you won’t mind.
We’ll be updating the blog on a more regular basis to keep everyone posted on where we are and what we’re up to so watch this space.
John
May 17, 2008 at 9:22 pm |
This is great news, been waiting to see CentOS 5 added to the OS list!
Your approach to customer service and your values of your consumer opinions are commendable. As a company your customer relations are brilliant, with the provision of not just support but of forums in which your staff are frequently present. I’ve also seen Mr Lucas around on various internet blogs and forums expressing his interest in his clients and joining in on general web banter.
I just hope this level of customer service continues when you grow very popular, and that the corporate hammer doesn’t come down and crush your approachability.
Since our company is based in the UK, it would be great to have a hosting company like you on the same continent who actually knows their stuff, and their customers. We are looking on with interest…
Cheers,
Geoff
GoSquared